Services for Children

Child Abuse or Neglect

If you suspect a child is being abused or neglected, you can report it by calling:

  • Hanover Department of Social Services at (804) 365-4100, Monday - Friday, from 8:30 a.m. to 5:00 p.m.
  • Virginia Child Abuse/Neglect Hotline at (800) 552-7096, available 24 hours a day, 7 days a week

Mental Health or Drug/Alcohol Crisis Services

  • Available 24 hours a day, 7 days a week for anyone in Hanover County
  • Call (804) 365-4200

If you need immediate response, dial 911.

Court Appointed Special Advocate (CASA) Program

The Hanover CASA Program recruits, trains, and supervises competent volunteers to represent the needs of abused and neglected children, as well as other children in juvenile dependency hearings. The program promotes safe, permanent homes for all children.  Children eligible to receive services from the program must be involved in either Hanover or Caroline Juvenile and Domestic Relations District Courts and must be recognized by the court as needing advocacy services.

Contact Us

To find out more about the CASA Program, call Community Resources at (804) 365-4300, Monday - Friday, from 8:30 a.m. to 5:00 p.m.

Mental Health, Drug/Alcohol, and Developmental Disabilities Services

The Community Services Board (CSB) offers services for children with serious emotional problems or developmental disabilities, who live in Hanover County and who meet specific criteria.  Some of the services we offer include: 

  • Case management - links and referrals to resources in the community
  • Counseling - offer advice and support to help deal with problems
  • Crisis/emergency services - 24/7 help for people experiencing a mental health emergency.  Call (804) 365-4200
  • Education - learn more about parenting and dealing with day-to-day struggles of raising children

Every visit and phone call is private.  Our client handbook explains how we respect your privacy and tells you about your rights. Our privacy notice is available in English or Spanish.


There are fees for our services:

  • We accept many types of insurance
  • Most people without insurance qualify for reduced fees
  • We accept cash, check, money order or major credit cards

Contact Us

To find out more about our services or to make an appointment, call us at (804) 365-4222, Monday - Friday, from 8:30 a.m. to 5:00 p.m.

Foster Care, Prevention, and Foster Parent Services

All children deserve to live in a stable and safe home with caring adults.  The Hanover Department of Social Services offers services to help families who are having serious parenting problems or are going through a major crisis, such as abuse, neglect, drug/alcohol problems, mental health issues, stress, and/or lack of family support.

  • Foster care prevention - for families with children who are at risk for an out of home placement due to abuse or neglect or who have been found a child in need of services by the court
  • Foster care - temporary, short-term placement of a child with a substitute caregiver.  Returning the child home is the first goal, followed by relative care, adoption, or permanent foster care
  • Foster/resource parent program - required training for adults who are interested in becoming approved foster parents

Contact Us

To find out more about foster care, foster care prevention, or becoming a foster parent, call us at (804) 365-4100, Monday - Friday, from 8:30 a.m. to 5:00 p.m.


Adoption services at the Hanover Department of Social Services focus on providing a permanent home for children who are in the custody of an agency and unable to live with their birth families and whose parents have had their parental rights terminated by the court.

  • The Virginia Department of Social Services offers adoption searches for adults (over 18) who were adopted.  To make a request, call (800) 552-3431.

Contact Us

To learn more about adoption services in Hanover County, call us at (804) 365-4100, Monday - Friday, from 8:30 a.m. to 5:00 p.m.

Child Support

To learn more about child support and child support enforcement, call (800) 468-8894 or visit the Division of Child Support Enforcement (DCSE) online.

Forms and Documents