Services for Adults

Mental Health and/or Drug/Alcohol Crisis Services

  • Available 24 hours a day, 7 days a week for anyone in Hanover County.
  • Call: (804) 365-4200

If you need immediate response, dial 911.

Adult Abuse, Neglect, or Exploitation

If you suspect an adult is being abused, neglected, or exploited, you can report it by calling:

  • Hanover Department of Social Services at (804) 365-4100, Monday - Friday, from 8:30 a.m. to 5:00 p.m.
  • Virginia Adult Abuse Hotline at (888) 832-3858, available 24 hours a day, 7 days a week

Adult Services Assessment for In-home Care or Nursing Home Placement

Adult services assesses for in-home services, adult day care, or long-term care for low-income, aged, or disabled adults to help them remain in their homes or, when necessary, prepare for institutionalization by evaluating the need for long-term care.

Contact Us

If you know an eligible adult in need of an assessment, call Hanover Department of Social Services at (804) 365-4100, Monday - Friday, 8:30 a.m. to 5:00 p.m.

Mental Health, Drug/Alcohol, and Developmental Disabilities Services

The Community Services Board (CSB) offers services to adults who live in Hanover County, have a mental illness, a drug or alcohol problem, or developmental disabilities and who meet specific criteria.  Some of the services we offer include:

  • Case management - links and referrals to resources in the community
  • Counseling - offer advice and support to help deal with problems and make important decisions
  • Crisis/emergency services - 24/7 help for people in Hanover County experiencing a mental health emergency.  Call (804) 365-4200
  • Education - learn more about parenting and dealing with day-to-day struggles of raising children

Every visit and phone call is private.  Our client handbook explains how we respect your privacy and tells you about your rights. Our privacy notice is available in English or in Spanish.


There are fees for our services:

  • We accept many types of insurance
  • Most people without insurance qualify for reduced fees
  • We accept cash, check, money order and major credit cards

Contact Us

To find out more about our services or to make an appointment, call us at (804) 365-4222, Monday - Friday, from 8:30 a.m. to 5:00 p.m.

Forms and Documents